Comments on: Vistaprint sucks

By: Scott

Scott — Fri, 28 Sep 2012 18:25:39 +0000

I ordered “free cards” for my 11 year olds “babysitting business” so she could hand them out to family & friends. That was 3 years ago and we have not stopped getting junk mail and phone solicitations. Pre-approved credits cars, too. i am now getting things that have originated from Experian (credit reporting agency). my daughter has NEVER opened any bank accounts or had any credit. They got the info from VistaPrint. These guys suck. Any way to make a buck…give away a few cards and get a lot of information that you can sell!

By: Scott

Scott — Mon, 12 Dec 2011 21:47:33 +0000

I forgot to mention that when calling one of businesses that sent her a catalog selling their shipping supplies, they told me that they got her name and business information from her D&B number (Duns & Bradstreet). Only established businesses have D&B numbers…i don’t know but I’m pretty upset with them.

By: Scott

Scott — Mon, 12 Dec 2011 21:44:38 +0000

My 12 yr old daughter completed a babysitting class and we thought it would be neat to get her some business cards to pass out to family and neighbors…We ordered some “free” cards from VistaPrint. Big mistake! In the past 2 years, my now 14 year old has received pre-approved credit cards from Visa, Chase Bank and Amex. She also gets shipping supply catalogs, quotes for “business” insurance and now I just got one from Experian (the credit reporting agency!). All of the above have been addressed to Emily’s Babysitting Service which is the name we put on her cards! To make a long story short, I called VistaPrint and acted like I wanted to buy some mailing lists and they connected me to someone in that dept. That person went on to explain how and where they get their info from….blah, blah, blah. These guys are just in the business of collected peoples information and selling it to whoever. These guys really SUCK and I will go out of my way to tell anyone my story so they won’t ever do business with these bastards.

By: Local Printer

Local Printer — Mon, 24 Oct 2011 17:03:48 +0000

Hello Everyone,

Why would anyone go with a company like this, if a consumer is looking to get something printed first of all keep your business local(I own a local print shop in Vienna, VA) People don’t understand they can get the same price if not better and much better service and quality going with someone locally. Please support your local business you will be amazed at what you can get for your money.

By: Dan

Dan — Tue, 11 Oct 2011 20:57:51 +0000

I have had 2 websites through Vistaprint. I signed up there because it was fast and easy to get the site up even though it’s expensive. Well, you DON’T get what you pay for at vistaprint:

They did work on their servers on Oct 8, 2011 and at that moment, my 2 websites, AND EMAIL went down – CRASHED – It’s been down for 4 days and no one can do anything until the “tech staff” works on it. I can’t even move my domain out of there. It’s locked too. No website, no email (I get 40 emails per day).

I can’t even sue them because I agreed to hold them harmless when I signed up.

If you use Vistaprint, eventually, you will be harmed and they will not care or do anything.

By: Dan Horvat

Dan Horvat — Thu, 04 Aug 2011 23:06:02 +0000

I hate these guys.

I was actually amazed by their free offers, I loved the way they packaged the stuff I ordered, everything is awesome. And then one thing started bugging me. Man, didn’t I see $50 Google Adwords credit in my Cart?

Yes I did.

But where is it? I don’t have it. So I e-mailed their support, they got back to me after 7 days with some lobotomized answer. Eventually, after 3-4 more mails (a month had passed), they “manually put the Google Adwords credit in my Cart, ready for my next order”. It would be order #3.

And there it was, in my Cart. It even increased to $75. Cool. But…as soon as I clicked “Checkout”, the item just disappeared from my cart. One month later I’m still talking to their customer service which is just awful.

Vistaprint seriously sucks. And this thing with Google Adwords credit disappearing from the Cart is downright illegal.

F you Vistaprint. We should just keep ordering their freebies, paying only for the S&H, to make them print hundreds of thousands of unpaid items to put them out of business.

By: Bill Legg

Bill Legg — Thu, 07 Jul 2011 19:44:41 +0000

Wow! I placed an order from Vista trying to save a few bucks. It ended up costing me more in the end. The cards were more spotty than if I printed them on my laser printer in the office. I actually called them and complained and they said I needed to purchase their “premium” cards. Yeah right! That’s what I get for trying to save $10 lol.

By: Vista Boy

Vista Boy — Wed, 25 May 2011 13:07:57 +0000

I am an employee from Vista Print, and all I can say, without identifying myself to them, is it is a terrible place to work. Most employees that aren’t management hate it, only work there because the pay is good, and no where else to work around Windsor Ontario. All three shifts have crappy times, days 6-2, midnights 10-6, afternoons 2-10, but you start afternoons on Sunday. They make it so you don’t have a life on any of the shifts! Then there is the mandatory overtime every other weekend at the least. So the money is there to make, but you won’t have a family life at all, you even work on Family Day! lol You have to book vacation in week blocks, and have to book your vacations almost a year in advance. You have a strict attendance policy. Very Strict! Printing is a trade, but about 90% of the pressman they have, never even saw a press until they started working there, that is why the product is garbage. Use cheap stock, the presses are poorly maintained, so they don’t print properly, well, they manufacture is what they say, not print. It is all about how fast you can run jobs, not how nice they look. One more thing, the employees have to park about 2km away from entrance, while management and office people get to park a few feet to their entrance. You get two 10 min breaks and a 30 min lunch, woohoo, I wish people realized that this company sucks, and then no one would buy anything from these idiots!!!

By: GeoNOregon

GeoNOregon — Thu, 28 Apr 2011 15:35:30 +0000

I was performing my routine ‘unsubscribing’ on my junk eMail acct. when I came across Vista Print. I have NEVER ordered from them. There IS NO way to opt-out of their spam without creating an account, which then gives them the right to spam you, during the acct creation process.

There are NO contact phone numbers, or email addresses I can find without creating an acct.

May these bastards die of horrid diseases at a young age.

By: Kaydubb08

Kaydubb08 — Thu, 24 Feb 2011 16:41:21 +0000

Vistaprint sucks and have bad customer service! I order some products from them six days ago and paid extra to have them printed and delivered to me with in 7 days. I called on the sixth day to check my order to only find out that they could not print part of my order. I asked why wasn’t I informed of this issue and their response was, we do not have anyone to call people back on their orders. So if I did not call I would not have known that my order was not going to be delivered in time for a presentation I have in 2 days. Wow talk about how I just got screwed by visitaprint! I now have nothing to present with my presentation on Saturday. They have truly put me in a bind!