I ordered business cards a few weeks ago from VistaPrint.com. I used a unique email address like I always do. I opted out of allowing them to share my info. I also (like anywhere I give my address, phone number, credit card number) opted out of any sharing. For now I also allowed Vistaprint to email me special deals.
Well, between placing the order on March 29, 2007, and today. I’ve received 16 email offers for various things. That’s a ton, but not a problem. I signed up for them.
But just now I received a telemarketing call from Web Site Pros. Luckily the sales lady mentioned they got my info from Vistaprint. I asked her to put me on their do not call list. (Hey – they violated the DNC! I had no prior relationship with them.)
I then checked my account preferences at Vistaprint. The only option there is for email opt out. I called Customer Service, spoke with Martin. I explained my frustration that they sold my phone number, and said I had opted out. He said, no you only opted out of email sharing. There is no option on the web site to opt-out (or opt-in) of phone and address sharing. I have closed my account with Vistaprint. Martin said he closed the account, but I can still access it from the web site.
If you check the applicable box on registration or in updating your account, VistaPrint may also share personally identifiable information about you such as your name, telephone number, e-mail address, and/or mailing address with carefully selected third-party organizations such as retailers or direct marketers to enable those organizations to inform you about products or services that might be of interest to you. If you do not wish to have your information shared with these organizations, simply do not check the applicable box on the registration form or on the “Account Update” page on our website.
The only boxes on the Account Update” deal with email.
We will not share your personally identifiable information, such as your e-mail address or name, with unaffiliated organizations for them to use to inform you about their or other companies’ products and services unless you consent to this sharing on registration or in updating your account preferences. You may opt in by checking the appropriate box during registration or, following registration, by logging into “My Account,” selecting “Account Update,” and checking the applicable box.